RETURNS AND EXCHANGES
WHAT IS YOUR RETURN POLICY?
Digital downloads cannot be returned or exchanged.
DOWNLOADING AND PRINTING
WHERE CAN I DOWNLOAD MY PURCHASED DIGITAL FILES?
Once your payment has processed, your files will be available at http://www.etsy.com/your/purchases. If you checked out as a guest, your download links will be sent to your email address. Please check your junk / spam / promotions folder for the automated email from Etsy.
PLEASE NOTE that the mobile Etsy app doesn't allow downloads. However, you can access your files on your mobile device by opening your device's browser and then heading to Etsy > You > Purchases and reviews.
WHAT TYPE OF PAPER SHOULD I PRINT ON?
For digital art, I would recommend printing on a heavy matte cardstock or photo paper. For an upgraded look, you can also explore printing on canvas which provides a nice textured and upscale effect.
WHERE SHOULD I PRINT THE DIGITAL ART?
1) PRINT AT HOME:
If you have a desktop printer, I recommend printing on a heavy matte cardstock or photo paper. Be sure your printer's settings are set to print at "original size" or 100% with the “quality” setting set to the highest available.
2) TAKE TO A LOCAL PRINT SHOP (Staples, FedEx Office):
You can also take the files directly to a local print shop. Talk to the print rep about your desired size and paper. You can then get the print instantly or set a time to pick it up later.
3) PLACE AN ORDER ONLINE:
If you want to place your order online and have it shipped to you, I suggest using any of the following websites:
- Shutterfly (www.shutterfly.com/prints)
- Snapfish (www.snapfish.com/prints)
- Walmart (http://photos.walmart.com)
HOW CAN I USE THE DIGITAL DOWNLOAD FILES?
The digital downloads from Etsy are for PERSONAL USE ONLY. Sharing, re-selling and commercial use is strictly prohibited. Please contact firstname.lastname@example.org for wholesale and licensing information.